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    三分涂料七分功环氧地坪工艺是关键

    2018-10-29 22:07:12 无锡盛发地坪科技有限公司 阅读

    随着涂料企业的快速发展以及和消费者不断调整的需求变化,特别是在销售、售后服务领域的变化更加明显。由传统的卖涂料 产品转而开发卖涂料服务。显而易见,消费者的地位在逐步提高,消费者的消费观念也趋于理性,购买涂料时不仅关注品质、品牌和价格,售前、售中、售后服务质量的好坏也直接影响着消费者的购买抉择。因此,涂料经销店面形象固然重要,服务质量同样不可忽视。提高涂料的售后服务理念,通过不断突破革新的服务举措,以更具个性化、人性化的服务全面提高消费者使用涂料的的满意度。

    With the rapid development of coatings enterprises and the changing demand of consumers, especially in the sales and after-sales service areas, the changes are more obvious. From the traditional selling paint products to the development of selling paint services. Obviously, the status of consumers is gradually improving, the consumer's consumption concept is also tending to be rational, not only pay attention to the quality of paint, brand and price, pre-sale, in-sale, after-sale service quality also directly affects the quality of consumers'purchase decisions. Therefore, the image of the distribution shop is important, and the quality of service can not be ignored. Improve the concept of after-sales service of coatings, through continuous breakthroughs in innovative service initiatives, to personalize and humanized service to comprehensively improve consumer satisfaction with the use of coatings. 家装涂料重材料,但如何确保涂料使用后的完美涂装效果?这是许多消费者头疼的话题。花了几十万,甚至上百万买的房子,当然想把它装修得漂漂亮亮。于是很多人在装修时都都尽量买性能和品质都有保证的涂料品牌,但等施工效果出来后很多时候却又不尽如人意。这主要是施工技术问题影响了涂料的使用效果。

    Home decoration coatings heavy materials, but how to ensure the perfect coating effect after use? This is a headache for many consumers. It cost hundreds of thousands of dollars or even millions of houses to buy, and of course, I want to decorate it beautifully. So many people in the decoration are trying to buy performance and quality assurance of the paint brand, but many times after the construction effect is not satisfactory. This is mainly the construction technology problems affecting the use of paint.

    俗话说“三分涂料,七分工”,完全相同材料的涂料和施工工具,会因为不同的施工人员也就是俗称的“油漆师傅”和涂刷工艺做出的效果也会有天壤之别。因此,消费者在装修时要特别注意施工人员的挑选。但施工师傅的认证不够健全,在实际的施工中,不同的施工人员对不同品牌涂料的认知程度是不同的。施工人员使用某种涂料品牌的次数多,会直接影响对该品牌的涂料性能得掌握程度,而这个“度”就往往与涂料涂刷的效果精密相连。如和保证让消费者在购买好品质的涂料同时也能对使用后的效果放心呢?这里涂料品牌的售后服务的重要性就更加突出了。

    As the saying goes, "three-part paint, seven division of labor," the same materials of paint and construction tools, because different workers are commonly known as the "painter" and the effect of painting technology will be very different. Therefore, consumers should pay special attention to the selection of construction personnel when decorating. However, the certification of the construction master is not sound enough, in the actual construction, different construction personnel of different brands of paint recognition is different. Construction personnel use a certain brand of paint more times, will directly affect the brand's paint performance to master the degree, and this "degree" is often closely related to the effect of paint brushing. If you want to ensure that consumers can buy good quality coatings, can you also feel safe after using them? The importance of the after-sales service of the paint brand is even more prominent.

    在消费者眼中的服务主要体现在几个方面,销售前的推介工作,譬如产品的环保性能,颜色搭配,企业实力的介绍等;销售中的送货及时与否,油漆师傅的推介等等;以及销售后的回访,质量问题的解决等等。消费者是企业利益的直接实现者,好的涂料品牌真正的了解到了消费者的购买动机,同时提供给消费者高性价比的涂料产品,优秀的服务,才能在消费者群体中形成一个良性循环的销售模式。

    In the eyes of consumers, the service is mainly reflected in several aspects, such as the promotion work before sales, such as environmental performance of products, color matching, the introduction of the strength of enterprises, etc. Delivery in sales timely or not, the introduction of painters, and so on; as well as the return visit after sales, quality problems and so on. Consumers are the direct realizers of the interests of enterprises. A good paint brand really understands the consumer's purchasing motivation, and at the same time provides consumers with high cost-effective coatings products, excellent services, in order to form a benign cycle in the consumer group sales model.


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