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    必须要环氧地坪漆厂家售后服务的重要性

    2019-06-22 09:54:39 无锡盛发地坪科技有限公司 阅读

    影响环氧地坪漆涂料产品销售的一个重要因素就是售后服务的问题,很多环氧地坪漆厂家往往不注重产品的售后服务,产品卖出去就不管了,这样做虽然当时你是卖出了产品,但是客户上过一次当以后它就会记住,下次你的产品就卖不到他们那边去了,这样恶性循环下去,生意越做道路就越窄。环氧地坪漆产品本来就是一个半成品,没有一个涂料品牌说自己的产品不需要技术服务。但是小编看到很多环氧地坪漆涂料经销商都是因为某一个环氧地坪漆厂家的技术服务不及时、不到位,导致放弃了一个品牌。技术服务的技术性,坦诚性、公开性、有效性决定着经销商、业务人员对自身品牌的销售信心。

    An important factor affecting the sales of epoxy floor paint products is the problem of after-sales service. Many epoxy floor paint manufacturers often do not pay attention to the after-sales service of products, and the products are sold regardless. Although you sold the products at that time, the customers will remember that the next time your products will not sell them there, so vicious follow. The more business goes on, the narrower the road will be. Epoxy floor paint product is a semi-finished product, no paint brand said that their products do not need technical services. But Xiaobian saw that many floor paint distributors are due to the technical service of a floor paint manufacturer is not timely and in place, leading to the abandonment of a brand. Technical service, frankness, openness and effectiveness determine the sales confidence of distributors and business personnel in their own brand. 环氧地坪漆售后服务承诺:

    After-sales service commitment of epoxy floor paint:

    一、回访制度

    I. Return visit system

    1、在保修期内,我公司售后服务小组负责安对我公司承接的施工项目进行跟踪服务,向用户征求对工程质量的意见,并深入了解实际使用效果,从中发现工程质量存在的问题,分析原因,及时研究改进措施。

    1. During the warranty period, the after-sales service team of our company is responsible for the follow-up service of the construction projects undertaken by our company, soliciting the opinions of the users on the quality of the project, and deeply understanding the actual use effect, finding out the problems in the quality of the project, analyzing the reasons, and promptly studying the improvement measures.

    2、保修期内回访小组每个季度回访一次。保修期外每年质量回访一次。

    2. During the warranty period, the return visiting group visits once every quarter. Quality visits are made once a year outside the warranty period.

    3、在回访过程中,根据建设单位所提出的要求进行整改或维修。

    3. In the course of the return visit, rectification or maintenance shall be carried out according to the requirements put forward by the construction unit.二、质量保修

    Quality warranty

    1、环氧地坪工程质量保修期严格按国家有关规定执行。

    1. The quality guarantee period of epoxy flooring project shall be strictly implemented in accordance with the relevant provisions of the State.

    2、对业主在环氧地坪工程投入使用后发现的任何属我公司施工范围内的工程质量方面的问题,我公司在接到通知24小时内及时派专人接洽和提出处理方案,并在48小时内开始进行施工处理,对其它不属于我公司承包范围内质量问题的处理,也将积极配合、提供技术支持和服务,全力保证工程正常使用功能。

    2. For any project quality problems found by the owner after the epoxy floor project was put into use, our company will send a special person to contact and put forward the treatment plan within 24 hours after receiving the notification, and start the construction treatment within 48 hours. We will also actively cooperate and provide technology for the treatment of quality problems that are not within the scope of our contract. Support and service, make every effort to ensure the normal use of Engineering functions.

    3、保修期满后,我公司仍将继续为用户提供服务,只要有质量问题,一样上门维修服务。如属于施工原因造成的质量问题,我司将实行无偿保修制度,如属于使用不当造成的质量问题,我公司也将协助建设单位解决,并提供全面可靠和有效的技术服务。

    3. After the expiration of the warranty period, our company will continue to provide services for users, as long as there are quality problems, the same door-to-door maintenance services. If the quality problems are caused by construction reasons, our company will implement a free warranty system. If the quality problems are caused by improper use, our company will also assist the construction units to solve the problems and provide comprehensive, reliable and effective technical services.


    标签:   环氧地坪 地坪 无锡环氧地坪 环氧地坪漆 环氧地坪施工
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